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At Medixbaba, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. Please take the time to read this policy carefully to understand our practices.
1. Information We Collect
We collect various types of information to provide and improve our services, which include:
Personal Information
- Contact Details: When you create an account or make a purchase, we collect information such as your name, email address, phone number, and shipping address.
- Payment Information: To process payments, we collect details such as credit/debit card numbers or payment method information (handled securely by third-party payment processors).
Non-Personal Information
- Browsing Data: We collect information about your interactions with our website, including your IP address, browser type, and browsing activity. This data helps us improve your experience and the overall functionality of the website.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather statistical data. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our site.
2. How We Use Your Information
We use the information we collect to:
- Process Transactions: To fulfill your orders, process payments, and arrange for delivery.
- Provide Customer Support: To help with your inquiries, resolve issues, and provide technical assistance.
- Improve Our Services: To enhance the user experience, analyze usage trends, and optimize the website for better performance.
- Marketing Communications: If you opt in, we may send you promotional offers, newsletters, or updates about new products. You can unsubscribe from these communications at any time.
- Legal Compliance: To comply with legal obligations and to protect the safety, security, and integrity of Medixbab and our users.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Access Control: Access to personal information is restricted to authorized personnel who require it to perform their duties.
- Third-Party Security: We work with trusted third-party payment processors and vendors who comply with high-security standards for data protection.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted service providers who assist in delivering our services, such as payment processors, delivery partners, or IT support.
- Legal Obligations: We may disclose your information if required to do so by law or in response to a legal request, such as a court order or government inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity as part of the transaction.
5. Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct any inaccuracies in your personal information.
- Delete Your Data: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails and communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at privacy@medixbab.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on Medixbaba. Cookies allow us to remember your preferences, improve website functionality, and provide relevant marketing. You can control cookie settings through your browser, but note that disabling cookies may impact your ability to use some features of the website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
8. International Data Transfers
As Medixbaba operates globally, your data may be transferred to, and processed in, countries outside of your country of residence. We ensure that any cross-border data transfers comply with applicable laws and that your data is protected in accordance with this Privacy Policy.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page, along with the effective date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
- Email: privacy@medixbaba.com
- Phone: +[Phone Number]
- Address: [Company Address]